AI Interview: AI-led structured interviews
Structured conversational interviews led by AI, with dynamic follow-up questions and standardized criteria, for screening and deep-dives across any role.
Operational view
What the solution delivers
The AI Interview runs voice or text interviews following a structured script, with follow-up questions generated dynamically from the candidate's answers. Every candidate is measured against the same criteria, on their own schedule. Interviewer availability stops being the bottleneck at the top of the funnel.
Each interview produces a full transcript, a summary, and a per-competency score that is comparable across candidates. The recruiter reviews the evidence and decides; the AI never rejects anyone on its own.
Application
When to use
High-volume screening
When a role attracts hundreds or thousands of applications and multiple-choice tests are too shallow to differentiate, but human interviews at that scale are impossible.
Standardized criteria
When different interviewers grade with different yardsticks and the company needs real comparability across candidates and across roles.
Frontline and customer-facing roles
When retail, manufacturing, call centers, or hospitals need to interview hundreds of candidates for cashiers, production operators, agents, or nursing technicians, without depending on hiring managers' calendars.
Step by step
How it works
Pick or build the script
Select an interview template from the catalog or build your own, defining the competencies to assess and how deep the questions go.
Candidate schedules and takes it
The candidate interviews at the time that suits them, by voice or text, in English, Spanish, or Portuguese, with identity verification enabled.
AI leads with dynamic follow-up
The agent probes vague answers, asks for concrete examples, and keeps the script on track to guarantee full competency coverage.
Review transcript, summary, and score
The recruiter gets the complete evidence, with per-competency scores and side-by-side candidate comparison, and decides who moves forward.
Operation
Data, outputs and workflow impact
Interview formats
- Behavioral screening interview for any role.
- Role-specific questions, such as store routines, operational safety, or patient care.
- Structured pre-finalist deep-dive with a custom script.
Operational outputs
- Full interview transcript and recording.
- Summary and per-competency scores, comparable across candidates.
- Integrity flags when combined with identity verification.
Governance and compliance
- The AI recommends, it does not reject: the final decision is always human.
- Explicit candidate consent for recording and analysis.
- Voice and transcript data handled in compliance with GDPR/LGPD.
Platform
Inside the platform
Interview in progress
Candidates talk to the AI by voice or text, whenever they prefer, without waiting on a recruiter's calendar.
Interview report
Transcript, summary and score by competency in a report you can review in minutes.
Candidate comparison
Every interviewee for the job side by side, scored against the same criteria.
FAQ
Frequently asked questions
Does the AI decide who passes on its own?
No. The AI Interview conducts, transcribes, summarizes, and scores. The decision to advance a candidate is always made by a human, with the full evidence at hand.
Does it work for frontline roles?
Yes, and that's where it makes the biggest difference. The catalog includes scripts for retail, manufacturing, logistics, sales, call centers, and healthcare, and every candidate gets interviewed, not just a sample.
How do I know the candidate is the one answering?
Interviews can run with identity verification and camera proctoring enabled, including deepfake detection, ensuring the person interviewed is who they claim to be.
Try an AI-led interview
Sample interviews for high-volume roles. Book a demo and watch AI Interview screen for your own opening, exactly as your candidates will experience it.
Cashier
Retail: service, speed and customer manner assessed in a phone conversation, before any in-person interview.
Book a demoSales rep
Sales: approach, objection handling and closing assessed in a natural conversation, with the same criteria for everyone.
Book a demoProduction operator
Manufacturing: shift availability, workplace safety and production line experience checked at scale.
Book a demoNursing technician
Hospitals: professional license, shifts and patient care assessed before the interview with the nursing lead.
Book a demoCall center agent
Customer service: communication, empathy and problem solving assessed by voice, like a real call.
Book a demoWarehouse associate
Distribution centers: picking, checking, inventory routine and schedule availability, screened in minutes.
Book a demoCompanies that trust Workdex
Scale interviews without giving up rigor
See the AI Interview run a real interview, with dynamic follow-up and reports you can compare across candidates.