Internal certifications with tests, expiration and evidence
Create, run and renew your internal certifications on the phone. Proctored tests, verified identity, tracked expiration dates and an audit trail for every employee.
Operational view
A certificate in a folder proves nothing. Evidence does.
Driving a forklift, opening the register, following the sanitation protocol, staying on the quality script, giving medication safely. Every frontline operation has jobs only qualified people can do. The hard part is proving it: paper sign-in sheets, expired certificates and no guarantee that the person who took the test is the one on shift.
Workdex Internal Certifications turn every qualification into a hands-on test taken on the phone, with verified identity and camera proctoring. The certification lands on the employee's profile with date, score, evidence and expiration. Before it expires, the employee and the manager get notified and recertification starts automatically.
Application
Where to use it
Manufacturing and logistics
Internal sign-off for machinery and equipment, safety and quality procedures, with expiration tracked by person and by shift.
Healthcare
Care protocols, patient safety and unit procedures, with evidence ready for audits and accreditation.
Retail, sales and customer service
Certify cashiers, sales reps and agents on product, procedures, quality script and loss prevention before they take the job.
Step by step
How it works
Build the certification
Use a template from the library or let AI generate the test from your procedure, manual or internal standard. Set the passing score and expiration.
Run it on the phone
The employee gets the link, verifies their identity and takes the test with camera proctoring, wherever they are.
Issue and record
Those who pass get the certification on their profile, with date, evidence and expiration. Those who don't get a refresher plan.
Renew without spreadsheets
Alerts before expiration and automatic recertification keep your operation qualified all year.
Operation
Data, outputs and workflow impact
Test integrity
- Identity verification and facial recognition before the test.
- Camera proctoring, with tab switching and copying monitored.
- Evidence recorded for audit on every attempt.
Expiration control
- Expiration by certification, role or location.
- Alerts to the employee and manager before expiration.
- Dashboard of expired and expiring certifications by shift.
Impact on the operation
- Only qualified people get scheduled for critical jobs.
- Audits and accreditations answered in minutes.
- Certifications tied to career progression and promotion.
Platform
Inside the platform
Certification checklist
Every step of the qualification on record, from test to final approval.
Coverage by job
See how many certified people you have in each job, store and shift.
Verified identity
The person who took the test is the person certified, with liveness detection and anti-deepfake.
FAQ
Frequently asked questions
Do internal certifications replace legally required training?
No. They complement the training required by law and by your industry's standards. Workdex records the test, the evidence and the expiration, and you keep meeting the applicable legal requirements.
Can I build the test from my own procedure?
Yes. Start from a library template or send your procedure, manual or SOP so AI can generate the test, which your team reviews before publishing.
Does the test work on a phone, in the middle of a shift?
Yes. Tests are short, built for mobile and can be taken at the start or end of a shift, with camera proctoring and identity verification.
What about the audit history?
Every attempt is recorded with date, score, verified identity and evidence. Export the history by person, job or location whenever you need it.
Workdex Skills
Five modules. One skills scale.
Employee Management
Every store, shift and site in one place, with each person's skills profile.
- One employee database across locations
- Profiles accessed on mobile
- Skill search for scheduling
Skills Intelligence
A live skills matrix for your operation, measured with hands-on tests.
- Skills library by industry
- Gaps by store, line and shift
- Critical coverage alerts
Career Progression
Clear career paths from entry-level roles to leadership, with each person's exact gap.
- Career path visible on mobile
- Promotion readiness
- Succession bench by job
Performance Reviews
Cycles with self-assessment, manager review and hands-on tests, set up with AI and closed in days.
- AI-suggested forms by role
- Calibration across locations
- Summary and action plan per person
Companies that trust Workdex
Proven qualifications on every shift.
See how Workdex runs, records and renews your internal certifications, all on the phone.