Agent Builder
Build recruiting agents tailored to your process: stages, rules, criteria, assessments and messaging, all configured inside the Workdex platform.
Operational view
What the solution delivers
Workdex's ready-made agents cover the standard funnel end to end. But every operation has its own rules: a knockout question about shift availability, a specific assessment for cashiers, a background check only for people who handle cash. Agent Builder lets you build that flow to fit, without waiting on a product roadmap.
You define the stages, the advancement criteria, which assessments to run, when to trigger the background check and what the agent tells the candidate at each step. The result is a recruiting agent with your business rules and Workdex's governance.
Application
When to use
Different rules per role
When production operators, call center agents and store associates need different stages, assessments and knockout questions.
A specific business rule
When the process has a step of its own, like night shift availability, a driver's license for delivery staff or sign-off from the site manager, that no ready-made agent covers.
Multi-site operations
When the chain wants the same agent running across every store, plant or hospital, with small variations by region.
Step by step
How it works
Start from a ready-made agent
Use the building blocks of Workdex's native agents as a starting point, or start a new flow from scratch.
Set stages and criteria
Choose the stages, knockout questions, scoring criteria and assessments for each role.
Configure triggers and messages
Decide when to trigger the AI Interview, identity verification and background check, and what candidates receive at each stage, by email or WhatsApp.
Publish and monitor
The agent goes live with execution logs and a decision trail, ready for audit and fine-tuning.
Operation
Data, outputs and workflow impact
What you configure
- Process stages and execution order.
- Knockout questions, such as schedule availability, location and documents.
- Scoring and advancement criteria by role.
- Which assessments run and when to trigger the background check.
- Candidate messages at every stage.
Where candidates come in
- Workdex job link and careers page.
- Job boards and social media.
- WhatsApp and spreadsheet upload.
Governance
- Every agent run generates an auditable log.
- Decision rules are visible and editable, with no black box.
- High-impact decisions still require human approval by default.
Platform
Inside the platform
Flow editor
Build the agent flow with visual blocks, with stages, rules and advancement criteria side by side.
Knockout rules
Define in minutes what disqualifies, what scores and what needs human review for each role.
Execution log
Every agent action is logged with the rule that triggered it, ready for audit.
FAQ
Frequently asked questions
Do I need to code to use Agent Builder?
No. Stages, rules, criteria and messages are configured visually, inside the platform.
Can I have a different agent for each role?
Yes. You can create one agent for cashiers, another for nursing technicians and another for telesales, each with its own stages and criteria.
Does this replace Workdex's ready-made agents?
Not necessarily. Many companies use the native agents for the standard funnel and Agent Builder only for the rules specific to their process.
Companies that trust Workdex
Build the recruiting agent your operation needs
See how to compose a custom agent with your own stages, rules and criteria, inside the Workdex platform.