Employee management for frontline teams
Every store, shift and site in one place: who's who, what each person can do and where you're short. Employee management software built for retail, manufacturing, logistics, sales, call centers and healthcare.
Operational view
Your whole operation, organized by person and by skill.
In high-volume operations, employee data lives everywhere: a spreadsheet per store, a time clock system, a group chat per shift. Workdex Employee Management brings it all into one profile per person, with role, location, shift, manager, review history, certifications and proven skills.
The result is a live database HR and every manager can search in seconds: how many certified forklift operators work at the South distribution center, who can cover the register on Sunday, which nursing technicians are cleared for the ICU. Employees open and update their own profile on their phone, no computer or work email needed.
Application
When it matters
Chains with dozens of locations
Retail, pharmacy and service chains that need to see every store with the same standard for role, level and skill, without merging spreadsheets at month end.
Shift-based operations
Plants, distribution centers, call centers and hospitals where covering each shift depends on knowing, right now, who is qualified for each job.
Deskless teams
Field sales reps, operators and care teams who never open a traditional HR system and need something simple, on their phone.
Step by step
How it works
Import your structure
Upload locations, departments, roles, levels and managers from your spreadsheet or the payroll system you already use. AI suggests standard job titles across locations.
Invite people by phone
Each employee gets a link on their phone, confirms their details and completes their profile in minutes.
Connect skills and evidence
Assessments, internal certifications and review results flow into each person's profile automatically, with date and source on record.
Search and decide
Filter by location, shift, role or skill and find in seconds who can cover, train, lead or move up.
Operation
Data, outputs and workflow impact
What's in the profile
- Role, level, location, shift, manager and hire date.
- Skills with proficiency level and the evidence behind each one.
- Internal certifications, expiration dates and review history.
What managers get
- One screen for the team by store, line or shift.
- Coverage alerts: critical jobs with too few qualified people.
- Skill search for scheduling, backfills and projects.
What HR gets
- One standardized employee database across every location.
- Fewer spreadsheets and less consolidation rework.
- A ready foundation for career pathing, certifications and performance reviews.
Platform
Inside the platform
Location skills map
See, by store or shift, who has mastered each job and where coverage is thin.
Certifications on the profile
Every certification shows its evidence and expiration date. No digging through paper files.
Review history
Self-assessment, manager view and hands-on test side by side for every skill.
FAQ
Frequently asked questions
Does Employee Management replace my payroll or time clock system?
No. It doesn't run payroll or time tracking. Workdex imports the structure you already have and adds the layer those systems are missing: proven skills, certifications and each person's growth.
Do employees need a work email or a computer?
No. Access is by phone, through a link sent to their phone. It's built for people who work on the store floor, in the plant, at the distribution center, in the field or on shift.
Does it work for chains with many locations and high turnover?
Yes. The structure supports locations, regions and shifts, and new people come in continuously: anyone hired through Workdex arrives with the skills profile from their hiring process.
How is employee data protected?
Data handling follows GDPR and LGPD, with role-based access control, consent records and an audit trail of every change.
Workdex Skills
Five modules. One skills scale.
Skills Intelligence
A live skills matrix for your operation, measured with hands-on tests.
- Skills library by industry
- Gaps by store, line and shift
- Critical coverage alerts
Internal Certifications
Qualifications with proctored tests, verified identity and tracked expiration.
- AI-generated tests from your own procedures
- Alerts before expiration
- Audit-ready evidence
Career Progression
Clear career paths from entry-level roles to leadership, with each person's exact gap.
- Career path visible on mobile
- Promotion readiness
- Succession bench by job
Performance Reviews
Cycles with self-assessment, manager review and hands-on tests, set up with AI and closed in days.
- AI-suggested forms by role
- Calibration across locations
- Summary and action plan per person
Companies that trust Workdex
Know who can do what, at every location.
See how Workdex turns your entire frontline operation into a live database of people and skills.