Help Center for candidates

No. Taking part in a hiring process with Workdex is always free for candidates. Be wary of any request for payment made in the name of a job.

No. Everything runs in your phone or computer browser, from the link you received. Use an up-to-date version of Chrome, Edge, Safari or Firefox.

The company sets the deadline and it shows in your invitation. Finish as soon as you can: high-volume roles tend to move fast.

You can come back through the same link to do the steps you haven't started yet. Timed interviews and assessments must be done in one go, so only start when you have some quiet time.

The AI asks about your experience and the role, and may ask follow-up questions based on your answers, like in a conversation. Every candidate for the role gets the same script and the same criteria.

No. The AI organizes your answers into a report with a transcript and analysis. The company's recruiting team always decides the next steps.

Find a quiet, well-lit place, check your internet and battery, and allow camera and microphone access when the browser asks. Answer with real examples from your work. There is no memorized right answer.

The language the company set for the role: Portuguese, Spanish or English.

It depends on the role. It may include multiple-choice questions, on-the-job scenarios, text, audio or video answers and hands-on exercises. Instructions appear before each step.

No, unless the company's instructions allow it. The assessment is there to show what you know. Signals such as switching tabs, copy and paste and using a second screen are recorded and shared with the company.

Many are. The time limit shows before you start and stays visible during the step.

The company running the role decides how results are shared. In some processes you get a report with your strengths and study suggestions; in others, the recruiting team contacts you directly.

To make sure the person taking the interview and assessment is the same person who applied. This protects you and other candidates from fraud and makes the process fairer.

In some steps, the camera helps confirm that you are the one answering. Camera, microphone and background checks are only used with your consent, asked for before you start.

Your data is used only for the hiring process you applied to and is available to the company running the role. It is handled in line with GDPR and LGPD.

Send your request to our Data Protection Officer (DPO) at dpo@coodesh.com. More details are in our Privacy Policy.

Check that your browser has permission to use the camera and microphone (in the icon next to the site address), close other apps that may be using them and reload the page. If that doesn't help, try another browser or device.

Come back through the same link as soon as you're connected again. If the step can't be resumed, write to support with your application email and the job title so we can check with the company.

Check your spam folder and promotions tab. If the link expired, contact the company running the role or our support team.